My Background
I am a Business & Data Analyst with expertise in order management, business analytics, project management, and business intelligence tools. My work focuses on strategic decision-making and insightful reporting, utilizing skills such as dashboards, data mining reporting techniques, and Excel & Salesforce reports.
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Currently in the medical device industry (ENT) as a Customer Success Representative in Commercial Operation at Aerin Medical skilled in order management, business & data analytics, project management, and customer service, with hands-on experience supporting cross-functional teams and driving business process improvements.
Skills & Expertise
With hands-on experience in NetSuite and Salesforce, I specialize in data integrity, system optimization, and reporting automation—all aligned with business performance and operational excellence.
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My technical expertise spans Excel (including Pivot Tables & pulling reports), SQL, R, and Tableau for dashboard development, data visualization, and ad hoc analysis. I leverage these tools to transform raw data into actionable insights, supporting executive reporting, KPI tracking, and strategic business decisions.​
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​Skilled in performing ad hoc analysis to answer urgent business questions and deliver timely, data-driven recommendations for leadership across commercial operations, finance, and supply chain. I combine analytical rigor with a user-focused mindset to design scalable, insightful, and decision-ready reporting solutions.
Key Achievements
Certifications
Business Analytics
San Jose State University
Completed a Business Analytics certification with a focus on applying analytical frameworks and data science techniques to solve complex business problems. Leveraged tools such as R, SPSS and MySQL for data extraction, transformation, and in-depth analysis to drive actionable insights. Collaborated on real-world, cross-functional projects to develop dynamic Tableau dashboards that visualized key business trends. Built predictive models and conducted time-series forecasting in SPSS and Excel to support strategic decision-making and optimize business performance.